Two big things: client communication and customized work. I don’t let assistants talk to my clients. You only talk to me, and I always answer when you call or text. My clients get great results because my office is customized for only handling traffic accident cases....

Absolutely! You will do a lot of work on your case and probably won’t know if you are getting a fair deal unless you have experience in the insurance industry. Fighting an insurance company is a full-time job. Like most jobs, you will not get great results without...